Terms and Conditions – Dominican Island Travel Concierge Services
Last Updated: 08/30/2023
Welcome to dominicanisland.com, the official website of Dominican Island Travel. Please read the following Terms and Conditions carefully before using or accessing our concierge services. Your use of our services indicates your acceptance of these Terms and Conditions.
Definitions:
- “The Company”, “We”, “Our”, and “Us” refer to Dominican Island Travel.
- “The Client”, “You”, and “Your” refer to the individual or entity using our services.
- “Services” refers to the concierge services provided by Dominican Island Travel as outlined on dominicanisland.com.
Services:
- We provide travel concierge services tailored to the needs of our clients visiting the Dominican Republic. This includes, but is not limited to, hotel bookings, travel itineraries, local tours, transportation, dining reservations, and special event arrangements.
Booking and Cancellation:
- All bookings must be confirmed by the client in writing (email or online form).
- Cancellation policies vary based on the individual service provider. It’s the responsibility of the client to be aware of these when making a reservation.
Payments:
- Payments for our services are as outlined on our website or as communicated to the client in writing.
- Payment methods accepted will be provided at the time of booking.
Liability:
- While we ensure to provide the best recommendations and bookings, we do not own or control any third-party providers, including hotels, transportation, restaurants, or tour operators. Therefore, we cannot be held liable for their actions, omissions, or any injury, damage, loss, delay, or irregularity that may occur.
Client Responsibility:
- It is the client’s responsibility to ensure that they have valid passports, visas, and necessary documentation for travel.
- The client is responsible for adhering to the laws and regulations of the Dominican Republic.
Privacy:
- Personal information provided to the company will be kept confidential and used solely for the purpose of providing the services requested. For more information, refer to our Privacy Policy on dominicanisland.com.
Complaints:
- Any complaints regarding our services should be made in writing and sent to our official email address. We will endeavor to address and resolve complaints in a timely and satisfactory manner.
Changes to Terms and Conditions:
- We reserve the right to modify these Terms and Conditions at any time. It is the client’s responsibility to check these Terms and Conditions periodically for changes. Your continued use of our services following the posting of changes will mean that you accept and agree to the changes.
Governing Law:
- These terms and conditions are governed by and construed in accordance with the laws of the Dominican Republic. Any disputes arising out of or relating to these Terms and Conditions, or your use of our services, will be subject to the exclusive jurisdiction of the courts of the Dominican Republic.
By using the services of Dominican Island Travel, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.